
Kris Potter | Strategic Partner
& Chief Marketing Officer
Although Kris is a strategist at heart, she loves a good spreadsheet.
Around here, we call her the ‘Excel Ninja’ because when it’s time to roll up her sleeves,
she can turn rows and formulas into magic. Big-picture thinker, detail wrangler, and
always ready to jump in, Kris makes sure strategy actually gets done.
With me, you don’t get just plans on paper — you get outcomes delivered with accuracy and impact.
My obsession
I’m relentless about brand integrity. A brand isn’t a logo, a tagline, or a clever campaign—it’s the way every part of a business delivers on its promise. Strategy without execution, or execution without strategy, leads to cracks that customers notice immediately. If your marketing story doesn’t align with your operations, service, and products, it’s just window dressing.
I challenge leaders to do the foundational work most overlook—asking the hard questions that uncover what customers truly value, defining what sets their brand apart, and crafting a story that holds up under pressure. My obsession is ensuring every function—sales, service, operations, finance, marketing—lives and breathes the brand promise so it's seamless to the customer at every touchpoint.
My unteachable edge
For decades, I sat on the client side of the table so I understand firsthand the pressure leaders face—tight budgets, competing priorities, stretched teams, and the relentless demand to deliver results. Having lived in their shoes, I know the pressures and challenges leaders face… budgets that never feel big enough, stakeholders pulling in different directions, teams stretched thin, and the constant demand for results.
That perspective allows me to spot blind spots quickly, like unclear value propositions, broken storytelling, or messaging that doesn’t connect. I cut through the noise to turn insight into action—distilling complex inputs into clear direction and building practical roadmaps that make strategy not just aspirational, but executable. Because I’ve sat in the client’s seat, I lead with empathy, deliver with clarity, and drive momentum that matters.
My unfair advantage
Having built and run a B2C travel brand, I know firsthand that every stakeholder is an extension of the brand and that consistency is built (or broken) across every touchpoint. That’s why I partner as more than a strategist—I act as a business ally who ensures vision and execution move in lockstep. My unfair advantage is the ability to bridge the gap between what a brand promises and what it actually delivers.
Former senior executive at the Apple Leisure Group, the largest privately owned leisure travel company in the continental US
Multi-disciplined Marketing & Business Strategist, with strong B2C, Martech, and operational expertise, specializing in leisure travel and hospitality
Founded the potter co. in 2019 and worked with many clients, across a variety of industries, on project-based & fractional team engagements
Kris was the Fractional CMO for Phunware, a publicly traded co. specializing in mobile applications for hospitality brands
Kris is currently the Fractional CMO for two luxury travel start-ups, Travel Concierge & WingTips
Kris is customer-experience obsessed, committing to every client’s business
as if it’s her own